Pick a scenario and watch The Front Door triage the call live. Each demo shows what the caller hears on one side, and how the AI classifies, captures and routes the contact on the other.
Saturday 9pm - a parent calls 0330 looking for a place.
Daytime call - human-first handoff to an enrolment partner.
Busy moment - schedules an automatic callback.
Routine absence logged and routed without tying up a person.
Early-morning colleague call routed straight to the right manager.
Screened out before it reaches the enrolment team.
Zoho web chat - same pipeline, different channel.
Contact form on the Family First site - same triage logic.
High-intent parent books a show-around via the website.